Shipping policy

Shipping within the UAE

We ship to addresses across the United Arab Emirates — Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Every order is handled and dispatched directly from our facility in Industrial Area 6, Sharjah.

Free delivery

Delivery is free on orders over AED 99, anywhere in the UAE.

Processing and delivery times

Orders are processed Saturday to Thursday. We are closed on Fridays, so orders placed on a Friday are processed the next working day (Saturday).

Once processed, your laptop typically arrives within 2–3 working days. Delivery timing is confirmed at checkout based on your emirate.

Cash on Delivery

Cash on Delivery (COD) is available across the UAE. You can inspect the packaging and pay the courier when your order arrives.

Changing or cancelling an order

If you need to change or cancel an order, contact us as quickly as possible on +971 6 533 3033, by WhatsApp, or at sales@skylinecomputer.ae. If the order has not yet been dispatched we will amend or cancel it for you. If it has already shipped, you are still covered by our 15-day return policy — see our Refund Policy for details.

Tracking

You will receive a confirmation when your order is dispatched. If you have any question about where your order is, message us on WhatsApp or call +971 6 533 3033 and we will check it for you.

Every order includes

A 6-month warranty with local UAE support, and 15-day easy returns on eligible items.